If you are not happy for any reason with your order please ring 0161 681 5790 and obtain an authorisation to return the goods. We accept returns and offer full refunds however; we will charge for the shipping unless the item is faulty.Goods need to be in their original packaging, unused, and a mechantable condition we will give you a full refund. Returns for any special order items, purchases will be subject to a 15% restocking fee plus any shipping costs.